This product contains nicotine. Nicotine is an addictive chemical.
MR VIVA Nicotine Pouches Nicopods Snus
MR VIVA Frequently Asked Questions
Products & Quality
1. What is MR VIVA?
MR VIVA is a modern smokeless nicotine product brand that focuses on providing a smokeless, convenient, and discreet way to consume nicotine. Its primary product is nicotine pouches, suitable for various scenarios such as meetings, travel, or private settings.
2. How to use the MR VIVA nicotine pouches?
- Peel off the side label and open the lid of the container.
- Take one nicotine pouch out of the box.
- Place the pouch between your upper lip and gums, adjusting it gently to a comfortable position.
- Wait for 1-2 minutes to allow the nicotine to start releasing gradually.
- The pouch can be used for up to 40 minutes. After use, dispose of the pouch in the designated waste compartment at the top of the container.
3. Where is the MR VIVA nicotine pouches applied?
MR VIVA nicotine pouches are designed for users who prefer a discreet and smokeless nicotine experience. They can be applied in various scenarios where traditional smoking or vaping may not be suitable. These include weddings, flights, meetings, or even on your first date. The pouches are popular among modern nicotine users in Europe, who are replacing cigarette packs with MR VIVA for a more versatile and convenient experience.
4. Who should not use MR VIVA nicotine pouches?
MR VIVA nicotine pouches should not be used by:
- Minors under the age of 18.
- Individuals allergic to nicotine.
- People with the following medical conditions:
- Heart disease or cardiovascular conditions.
- High blood pressure.
- Moderate to severe liver or kidney disease.
- Duodenal or gastric ulcers.
- Diabetes.
- Hyperthyroidism.
- Pheochromocytoma (a rare tumor of the adrenal gland).
5. How long do the effects of MR VIVA nicotine pouches last?
The effects of MR VIVA nicotine pouches are designed to last up to 1 hour. However, the duration can vary depending on the individual user.
6. Can I chew my MR VIVA nicotine pouches?
No, MR VIVA nicotine pouches are not designed to be chewed. They are intended to be placed between your upper lip and gums to allow the nicotine to be absorbed.
7. When does the MR VIVA nicotine pouches expire?
MR VIVA nicotine pouches typically have a shelf life of up to two years. For the best experience, it is recommended to use them before the “best before” date printed on the package.
8. Does MR VIVA have an age-restriction for purchase?
Yes, MR VIVA nicotine pouches contain nicotine and are strictly available for purchase only by individuals aged 18 or older.
9. Can You Swallow Spit from MRVIVA Pouches?
Yes, you can swallow your saliva while using MRVIVA nicotine pouches. The nicotine and other food-grade ingredients in the pouch are not harmful to adults if consumed in small amounts.
10. How Many Nicotine Pouches Can I Consume?
Most users consume about half a can of nicotine pouches per day, which is approximately 8-12 portions. However, this number can vary greatly depending on factors like age, weight, health, and individual nicotine tolerance.
11. Does MRVIVA need to be refrigerated?
No, MRVIVA nicotine pouches do not need to be refrigerated. They should be stored at normal room temperature and humidity for optimal freshness.
12. What is the packaging and shelf life of MRVIVA nicotine pouches?
MRVIVA nicotine pouches are sealed in specialized packaging designed to maintain freshness and ensure product quality during storage and transportation. The general shelf life is 1-2 years.
13. What are the core features of MRVIVA?
The core features of MRVIVA include:
- Premium Quality: Manufactured to the highest European standards, ensuring superior quality and consistency.
- Luxury Experience: Designed for users who value high-end living, MRVIVA offers an exceptional and refined experience.
- Variety of Flavors: A wide selection of flavors is available to cater to diverse preferences, from refreshing mint to unique fruity blends.
- Sealed Packaging: Advanced sealing technology ensures maximum freshness and effectiveness of the product.
- Elegant Design: Packaging that is both functional and aesthetic, reflecting the premium nature of the brand.
- Eco-Friendly Approach: MRVIVA embraces environmentally conscious packaging design, reducing waste while maintaining a high-quality user experience.
Shipping & Services
1. How will my order be shipped?
Your order will be shipped using high-quality professional packaging to ensure that the products remain intact during transit.
2. To which countries do we deliver goods?
We deliver products throughout Europe and many other countries. Our logistics network ensures efficient and reliable shipping to meet customer needs.
3. How long does delivery take?
It usually takes about one week to prepare samples, and shipping generally takes 7-14 business days. For remote areas, delivery may take longer.
4. Is it legal to ship to these countries?
We strictly adhere to the regulations of each country and region to ensure that all shipped products comply with the destination’s legal requirements.
5. What should I do if my package is damaged?
If the outer packaging is damaged, please check the product inside to see if it is affected. If the product is damaged, please contact our customer service immediately upon receipt.
6. Will I receive a tracking number for my order?
Yes, after your order is shipped, you will receive an email containing a tracking number. You can use this tracking number to monitor the delivery status of your package in real time on the logistics provider’s website.
7. What payment methods are supported?
We support a variety of secure and convenient payment methods, including Credit/Debit Cards, PayPal, and Bank Transfer.
8. What should I do if my nicotine pouches are faulty?
If you receive faulty nicotine pouches, please check the issue, take photos, and contact our customer service team immediately. We will verify the issue and respond to your email as quickly as possible.
9. What is NOT covered by the MRVIVA Warranty Policy?
The MRVIVA Warranty Policy does not cover damage caused by misuse, normal wear and tear, tampered products, improper storage, or expiration-related issues.
10. What does the MRVIVA warranty cover?
The MRVIVA Warranty Policy covers manufacturing defects, damaged products upon delivery, incorrect items delivered, and defective functionality.
11. Can I enjoy after-sales services on the official website if I buy MRVIVA products from other channels?
To enjoy after-sales services on the official MRVIVA website, the product must be purchased from MRVIVA’s official website or authorized resellers, and you will need to provide a valid proof of purchase.
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